Before resetting the SMC
Reset the SMC only after you've tried all other standard troubleshooting. Try each of the following steps in this order before you reset the SMC. Test the issue after completing each troubleshooting step to see if the issue still occurs.
- Press Command-Option-Escape to force quit any application that is not responding.
- Put your Mac to sleep by choosing Sleep from the Apple menu. Wake the computer after it has gone to sleep.
- Restart your Mac by choosing Restart from the Apple menu.
- Shut down your Mac by choosing Shut Down from the Apple menu.
- If your Mac isn't responding, force the Mac to shut down by pressing and holding the power button for 10 seconds. You'll lose any unsaved work in any open applications.
If you're using a Mac notebook computer that is having issues related to power or the battery:
- Unplug the power adapter from your Mac and the electrical outlet for several seconds, then plug it back in.
- Shut down your Mac.
- Remove and re-insert the battery, if it's removable battery.
- Restart your Mac.
If the issue still isn't resolved, you might need to reset the SMC. See the indicators and steps below.
Indicators that your SMC might need to be reset
After you perform normal troubleshooting, these symptoms may indicate that an SMC reset could be necessary:
- The computer fans run at high speed, though the computer is not experiencing heavy usage and is properly ventilated.
- The keyboard backlight behaves incorrectly on Mac computers that have this feature.
- The status indicator light (SIL) behaves incorrectly on Mac computers that have this feature.
- Battery indicator lights, if present, behave incorrectly on Mac notebooks that have a non-removable battery.
- The display backlight doesn't respond correctly to ambient light changes on Mac computers that have this feature.
- The computer doesn't respond to the power button when pressed.
- A Mac notebook computer doesn't respond properly when you close or open the lid.
- The computer sleeps or shuts down unexpectedly.
- The battery doesn't charge properly.
- The MagSafe power adapter LED doesn't indicate the correct activity.
- The computer is performing unusually slowly, though it isn't experiencing abnormally high CPU utilization.
- Application icons may bounce in the Dock for an extended amount of time when opened.
- Applications may not function correctly, or they may stop responding after being opened.
- A computer that supports target display mode does not switch into or out of target display mode as expected, or it switches into or out of target display mode at unexpected times.
- The illumination around the I/O ports on a Mac Pro (Late 2013) does not activate when you move the computer.
Reset the SMC on Mac notebook computers
First determine whether the battery is removable. Mac notebook computers that have a nonremovable battery include MacBook Pro (Early 2009) and later, all models of MacBook Air, MacBook (Late 2009), and MacBook (Retina, 12-inch, Early 2015). Learn more about Mac notebook batteries.
If the battery is nonremovable
- Shut down the Mac.
- Plug in the MagSafe or USB-C power adapter to a power source and to your Mac.
- Using the built-in keyboard, press Shift-Control-Option on the left side of the keyboard, then press the power button at the same time.
- Release all keys, then press the power button again to turn on your Mac
If the battery is removable
- Shut down the Mac.
- Disconnect the MagSafe power adapter from the Mac.
- Remove the battery. (Learn about removing the battery in MacBook and MacBook Pro computers.)
- Press and hold the power button for 5 seconds.
- Reconnect the battery and MagSafe power adapter.
- Press the power button to turn on the Mac.
The LED on MagSafe power adapters might change states or temporarily turn off when you reset the SMC.
Reset the SMC on Mac desktop computers
Follow these steps for iMac, Mac mini, Mac Pro, and Xserve.
- Shut down the Mac.
- Unplug the power cord.
- Wait 15 seconds.
- Plug the power cord back in.
- Wait 5 seconds, then press the power button to turn on the Mac.
For Intel-based Xserve computers that aren't responding, you can shut down locally or by using remote commands. You can also shut down by pressing and holding the power button for 5 seconds.